By: Robert Radi, Ph.D., MBA
It is said that “trust is like an eraser; it gets smaller and smaller after every breach.” Trust is built over time yet can be wiped out at the drop of a hat or slowly eroded. The word on the street, before COVID-19, was that we lived in a global economy. Nevertheless, such a concept has been undoubtedly tested and reshaped as we make sense of the possible scenarios emerging from the worldwide pandemic’s aftermath. In the ages of instant messaging and constant connectivity, much has changed in the methodologies encompassing strategic and operational implementations, especially in the context of the massive work-from-home we have been experiencing. In this article, we will explore the idea of entrusted empowerment and its conceptual framework.